Terms of Use

Last updated: 2 September 2026

These terms are an agreement between you and Dostum Amigo SL (CIF B76188499), C/ Princesa Teguise 27, Puerto del Carmen, 35510 Tías, Spain ("we", "us"), for your use of the MemRa service ("the Service"). By creating an account or using the Service you accept these terms. If you don't agree, please don't use the Service.

1. What the Service does

MemRa turns videos and links you save into a searchable, AI-organised inbox. The Service is provided "as is", features may change or be removed, and it may be unavailable from time to time.

2. Who can use it

You must be at least 18 years old and able to enter into this agreement. You may hold one account for your own personal, non-commercial use.

3. Your account

• Give accurate details and keep your password confidential.
• You're responsible for activity under your account.
• Tell us promptly if you think someone else has accessed it.
• We match forwarded WhatsApp messages to your account using the phone number on your account, so keep it up to date.

4. Acceptable use

You agree not to:

• use the Service for anything unlawful, or to store or share unlawful, infringing or harmful material;
• abuse, overload, probe or disrupt the Service or try to bypass its security or rate limits;
• access it through automated means except normal WhatsApp forwarding and ordinary browser use;
• infringe anyone else's rights, including privacy and intellectual property.

5. The content you save

You keep ownership of the links, notes and content you save. You're responsible for what you save and confirm you have the right to save it for your personal use. We fetch publicly available information about each link (such as its title, creator and thumbnail) to enrich your inbox. We don't claim ownership of your content; you grant us only the permission needed to store, process and display it back to you as part of running the Service.

6. Public collections

You can choose to make a category public, which creates a shareable link to that collection. Sharing is entirely optional and off by default. If you publish a collection:

• you're responsible for its contents and for not exposing anyone else's private information;
• you grant us permission to display it at that public link while it remains public — you can make it private again at any time;
• we may disable a public link that breaches these terms.

7. AI output

Summaries, categories and answers are generated automatically and are best-effort only. They may be incomplete or wrong. Don't rely on them for anything important, and check the original source. We're not liable for decisions you make based on AI output.

8. Third-party services and content

MemRa works alongside services we don't control — WhatsApp / Meta, and the sites your links point to (TikTok, YouTube, Instagram, X and others). Their own terms and privacy policies apply to your use of them, and we're not responsible for third-party content or availability.

9. Availability, suspension and closure

We don't guarantee any particular level of uptime and may change, suspend or discontinue the Service. If we close the Service we'll try to give reasonable notice and a chance to export your data. We may suspend or close an account that breaches these terms. If we discontinue the Service while you hold a paid subscription, you may request a refund of the unused portion through the store you bought it from.

10. MemRa Pro subscriptions

A new MemRa account is free for two months from sign-up, within monthly allowances. After that, saving, asking questions and importing need MemRa Pro, a paid subscription; everything you have already saved stays available to view and search, and you can export or delete it at any time. MemRa Pro is sold only inside the MemRa apps for iPhone and Android; there is no way to buy it on this website.

• Billing. Pro is offered as a monthly or an annual plan. Payment is taken by Apple or Google — whichever store you bought it from — and charged to that store account at confirmation of purchase. We never see or handle your card details.
• Price. The price is shown in your own currency on the upgrade screen in the app before you buy, and it is the price that applies. Prices vary by country and may change; we will tell you before a change affects a subscription you already hold.
• Free trial. New subscribers may be offered a free trial. Eligibility is decided by the store, not by us, and one trial is available per store account. If you do not cancel before the trial ends, it converts into a paid subscription automatically at the price shown.
• Automatic renewal. Subscriptions renew automatically for the same period, at the then-current price, unless you turn off auto-renewal at least 24 hours before the current period ends. Your store account is charged within the 24 hours before renewal.
• Cancelling. Manage or cancel at any time in your store account — on iPhone, Settings → your name → Subscriptions; on Android, the Google Play app → Payments and subscriptions → Subscriptions. Cancelling stops the next renewal; you keep Pro until the end of the period you have already paid for. Deleting your MemRa account does not by itself cancel a store subscription.
• Refunds. Refunds are handled by Apple and Google under their own policies, so refund requests go to the store rather than to us. Your mandatory rights as a consumer are not affected.
• What changes. We may change what the free period and its allowances include. If a change reduces what an active paid subscription gives you, we will tell you first and you may cancel.

11. Ending your use

You can stop using MemRa and delete your account at any time from your Account page; deletion removes your account and saved items as described in our Privacy Policy.

12. Disclaimers and liability

To the fullest extent permitted by law, the Service is provided "as is" without warranties of any kind, and we are not liable for indirect or consequential loss, or for loss of data, arising from your use of the Service. Nothing in these terms limits any liability that cannot be limited by law, and your mandatory rights as a consumer are not affected.

13. Changes to these terms

We may update these terms as the Service develops. We'll update the date above and, for material changes, notify you in the app or by email. Continuing to use the Service after a change means you accept the updated terms.

14. Governing law

These terms are governed by the laws of Spain. Disputes are subject to the competent courts of Arrecife, Spain, without prejudice to any mandatory consumer-protection rights you have where you live. EU consumers can also use the European Commission's Online Dispute Resolution platform.

15. Contact

Questions about these terms? Send us a message through our contact form and we'll reply by email.

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MemRa is a service of Dostum Amigo SL (CIF B76188499), C/ Princesa Teguise 27, Puerto del Carmen, 35510 Tías, Spain.